Matt and Olivia are outstanding. From my first (rather hysterical) phone call to Olivia, to Matt’s almost immediate response was something I had never received before. Olivia was extremely sympathetic when I called (my husband wanted to put our dog down) and assured me that Sit Means Sit could help. Matt called and scheduled a visit almost immediately, assessed Chase, and gave us our options. We chose full immersion/board to give ourselves a break. Matt had Chase for 21 days, and returned a different dog to us! He comes, he places (kind of) and he sits (we are working on that one). He spent a lot of time showing my husband and me how/why/what to do to make Chase’s training successful. I am looking forward to attending the group classes and working with Matt’s trainers to learn more, for Chase and myself. I would definitely recommend Sit Means Sit to anyone with a dog with issues. Thanks for saving my dog!